Show in subfolders  

By default, results from folders and locations below the current one are included; uncheck this to include results from only the selected folder

Download the information to a CSV file

Search events

Enter a string of characters as a search term. For example, AB123 will find uukAB123 and xab123txy. Searches are not case-sensitive. The search term will be compared against the User, Item Name and Details columns.

Start/End

By default, events from today are shown. Change the start and end dates to filter to a specific time period. The audit log holds data for the last 24 months only.

Search after entering your Search term or use the Return key. A bright blue bar appears under the search criteria showing the total items found.

 Filter by type   

Filter the events shown, more details below. The background changes to bright blue to indicate a filter has been applied, and these options revert to default when you next log in.

 Clear search

Deletes any search term you've entered, resets all the checkboxes (to checked), resets dates to their default values and redisplays the full audit log.

 

Use to expand each line to show more detail.

Your search criteria and filters are saved during the current session but will reset when you next log in.

This panel is different to other filters in Highlight because by default, all boxes are checked meaning all possible event types are returned. Uncheck a box to filter out a specific action.

Dates: By default, events from the start of the previous month up to today are shown. Change the start and end dates to filter to a specific time period. The audit log holds data for the previous two years only.

Admin user permissions required to view some events
Manage users is needed to view authentication and user events
Manage folders/locations is needed to view agent and agent group events

Depending on your user permissions, events can be filtered in up to nine sections. Use the far left checkbox to select or deselect all actions for the section.

• Authentication
• Folders
• Locations
• Users
• Watches/controllers
• Containers
• Actions
• Alerting sensitivity
• Agents

Reset Use to reset all options to their defaults (all checked). This button will be unavailable if all check boxes are already in their default state (checked).

Apply Use to make your selections take effect. This button may be temporarily unavailable whilst your criteria are applied.

Clicking either of the above buttons closes the dialog.

Fifteen events are shown at a time. You can page through to other events.

Admin user permissions required to view some events
Manage users is needed to view authentication and user events
Manage folders/locations is needed to view agent and agent group events

Sort the list by clicking on a column header which will then turn a darker shade of grey with a white triangle to indicate ascending (▲) or descending (▼) sort order. If no triangles are visible, it is not possible to sort the list using this criterion. The default sort order is by most recent date.

Type

an icon shows the event type from the following options:

Authentication

Folders

Locations

Users

Watches/controllers

Containers

(Alerting) Actions

Alerting sensitivity

Agents

Date / Time

when the event occurred (UTC), format dd MMM yyyy - HH:mm

User

which user completed the action

Action

what specific event occurred, for example: Update user, Update location, etc.

Item Name

what was changed, for example: which location, folder, watch, user or alert action ID number

Details

if available, specific information about the change

if available, use to expand each line to show more details

Note: Some changes will generate more than one event so changing the contact name on a folder will generate one Update Folder event and another Update contact event. See image below.

Possible detail column entries are described below:

User Authentication

Permission: Manage users

Login

(No details provided)

Folders

Permission: Anyone can see (except View Heat Tiles Only users)

Create

Folder created under 'parent'

Update

(No details provided)

Delete

Folder deleted from 'parent', Folder restored, Folder purged

Move

Moved from 'Source.Name' to 'Destination.Name'

Update contact

Changed from old contact name | no contact set> to new contact name

Locations

Permission: Anyone can see (except View Heat Tiles Only users)

Create

All fields shown with selected values

Update

Only fields which changed are listed

Delete

All fields shown with selected values, Location restored, Location purged

Move

Moved from 'Source.Name' to 'Destination.Name'

Users

Permission: Manage users

Create

User created under 'parent'

Update

(No details provided)

Delete

User deleted from 'parent', User restored, User purged

Move

Moved from 'Source.Name' to 'Destination.Name'

Update expiry

Expiry changed from 'dd MMM yyyy' to 'dd MMM yyyy'

Update permissions

A list of the permissions that have changed with their new value either 'enabled' or 'disabled' and Suspended flag value

Watches/Controllers

Permission: Anyone can see (except View Heat Tiles Only users)

Create

All fields shown with selected values

Update

Only fields which changed are listed

Delete

For SNMP-based watches, all fields shown with selected values, Watch/Controller restored, Watch/Controller purged
For non-SNMP, only controller or device deletion is shown, not subwatches

Move

Moved from 'Source.Name' to 'Destination.Name'

Collect Data

Collect Data has changed to 'enabled | disabled'

Show Data

Show Data has changed to 'enabled | disabled'

Update bandwidth

Changed from (old bandwidth1) and (old bandwidth2) (auto) to (new bandwidth1) and (new bandwidth2) (auto)

Containers

Permission: Anyone can see (except View Heat Tiles Only users)

Comments added to the dialog will be shown at the top of the entry. All updates are divided into tabs: Watches, Tile and Maintenance.

Create container

All fields shown with selected values

Update container

Only fields which changed are listed

Delete container

All fields shown with selected values

(Alerting) Actions

Permission: Anyone can see (except View Heat Tiles Only users)

Item name shows unique ID number for the alert action

Create action

All fields shown with selected values

Update action

Only fields which changed are listed, for example 'Suppression(s)' changed from 'Head Office (1)' to 'Head Office, Remote Sites (2)'

Delete action

All fields shown with selected values

Alerting sensitivity

Permission: Anyone can see (except View Heat Tiles Only users)

Override

(example) Override alerting sensitivity: Stability: Level 4 Load: Level 3 Health: Level 2

Update

(example) Update alerting sensitivity: Stability: Level 4 -> No change Load: Level 2 -> No change Health: Level 5 -> Level 4.

Revert

(No details provided)

Agents

Permission: Manage folders/locations

Create agent

All fields shown with selected values

Update agent

Only fields which changed are listed

Delete agent

All fields shown with selected values

Create agent group

All fields shown with selected values

Update agent group

Only fields which changed are listed

Delete agent group

All fields shown with selected values